You can always return your ordered jewellery within the return deadline.
We offer the right to return your order within 90 days from the date you receive it.
Follow this return guide:
- Find the return form that came with your order or print it here and fill in all your information.
- All returned items must be unused, in the same condition as you received them in and in its original box and packaging. Send the return form back with the jewellery.
- Shipping costs are covered by own expense.
- Return the product to:
Dea Markvad Adamsen (Pilgrim)
Please note that it is not possible to return Dea Rud items to parcel/PO boxes, so be sure to return the package as a home delivery.
Once we have received your returned items - and the criteria mentioned above is met, the return will be processed within 5 working days. You will receive an e-mail and your money will be returned to the credit card the payment was made through. Please note that we do not cover the cost of returns unless they are due to a claim or a fault of ours. We strive to handle your return as quickly as possible.